Vinted Shoppers Express Anger About Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
